Question 1

How do I identify my community advocates?

Accepted Answer

Export comments across multiple videos. Users who consistently comment positively are your advocates. Consider featuring or thanking them.

Question 2

How can I track unanswered questions?

Accepted Answer

Filter for questions without replies. Batch answer these to improve community engagement and satisfaction.

Question 3

Should I respond to every comment?

Accepted Answer

Respond to questions, thoughtful feedback, and early comments on new videos. Heart and like others. You can't reply to everything.

Question 4

How do I handle negative comments?

Accepted Answer

Distinguish between constructive criticism (respond thoughtfully) and trolling (ignore or hide). Never argue publicly.

Question 5

Can I create a FAQ from comments?

Accepted Answer

Yes! Common questions in comments become FAQ content, pinned comments, or dedicated Q&A videos.

Question 6

How do I track community growth?

Accepted Answer

Monitor unique commenters over time, repeat commenters, and comment-to-view ratios as community health indicators.

Question 7

Should I use comment data for content planning?

Accepted Answer

Absolutely! What generates discussion, questions, and excitement should inform your content calendar.

Question 8

How do I build relationships with commenters?

Accepted Answer

Remember regular commenters, mention them in videos, feature their suggestions. Personal recognition builds loyalty.

YouTube Community Management with Comments FAQ

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